We always aim to give our guests the best possible experience. If no lights are seen on the first tour you'll have a second try the day after.
While these tours only operate when forecasts are promising, if no aurora is seen on either day, your ticket is valid for two years, allowing you to rebook for another date. Simply contact us and we’ll help you book a retry.
Please keep in mind that refunds are not issued when a tour takes place but no Northern Lights are seen.